Customers

Umicore materials can be found in a variety of applications that deliver solutions for cleaner air and increased e-mobility. Umicore’s unique closed-loop services turn waste-metals into a resource. To be the preferred partner of our customers, we work closely with them to develop, produce and recycle metal-related materials for material-based solutions tailored to their needs. We provide advanced products that are built on our customers’ specific performance, environmental and sustainable sourcing needs, including development of bespoke solutions when needed. Beyond this customer-oriented approach, we provide close collaboration across all regions to deliver a sustainable and secure supply of high-quality products and services. Umicore has an international customer base and the presence to support them in both growing and established markets. Our high investments in R&D provide advanced and efficient production and process technologies that enable our customers to meet the most stringent sustainability demands and ambitions. Ongoing interaction with customers is managed by the business units. In addition to this close contact, all business units have a customer feedback process to periodically gauge customer satisfaction.